[ 2016-04-01 ]

Vodafone Wholesale celebrates its customers

Vodafone Wholesale, a subsidiary of Vodafone
Ghana, has honoured its customers at its 4th
customer appreciation event held in Accra.


The event was to reward loyal customers for their
continuous support and to have direct interaction
with them.

The event, a night of thrilling cocktails and
drama held at Movenpick Hotel, brought together
major Internet Service Providers (ISPs) and Mobile
Network Operators (MNO) to celebrate their
successes through a thrilling play.

Speaking at the event, Managing Director (MD) of
Vodafone Wholesale, Julius Owusu-Kyerematen said
there was a marginal increase in the firm’s
capacity last year.

“We also boosted resilience in several areas,
key of which is the Obuasi-Kumasi migration from
the underground cable onto the overhead cable
curbing the frequency of fibre cuts on that
stretch,” he said.

Mr Owusu-Kyerematen announced that Vodafone
Wholesale reduced fault resolution SLAs by 30% via
various customer experience initiatives we
launched internally.

He added that Vodafone Wholesale is committed to
being an enabler to its customers businesses to
drive data growth in Ghana.

Attendees thanked Vodafone Wholesale for their
thoughtfulness in organising a regular stakeholder
platform for them to interact with officials to
improve the business.

Source - tv3network.com|

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